Overseeing the entire production process allows us to ensure that the final product is exactly as you imagined. This also gives us the know-how to frame any project; Whether it’s a mirror, boxing gloves, or even spiders, we’ve seen and framed it all, and we’re always up for a new challenge!
I just picked up three pieces that I had them do for me, and I am blown-away by both how good they look and how professional the entire experience was… There were potential complications with removing the matting that came with the paintings, but they handled that flawlessly (including placing an extra call and email to me when they were about to attempt it, just to make sure that I was okay with the attempt). I’ve framed things myself, had less-pricey places do pieces, and paid for premium service before. If done well, the extra $ spent on the premium service is completely worth it, especially if you want the piece(s) to stand-up over time. The Frame Factory totally qualifies by that standard.
“I live in New York City and only dealt with Frame Factory from a distance. An artist friend of mine in Chicago made a piece for my wedding. Once he brought it to be framed here, it was between me and them, via email and phone, to get it framed and shipped to Atlanta within 6 days. While I was freaking out, their communication was top-notch. Not to mention their work. It looked great, and was shipped in a way that would put any middle-school egg drop grand champion to shame.”
“I’ve been a customer of this family owned business since 1990. They do fabulous work, offering a wide array of framing choices, great customer service, and all work is done on the premises. As an antique poster collector, their framing is truly of museum quality. Great work, great people, great service. Worth the trip.”
Fantastic customer service and great quality! I worked with Ana and she made the entire experience so much fun. I’m so happy with how all the frames turned out. Will definitely be returning.
1809 W Webster Ave
Chicago, IL 60614
Weekdays 10:30 – 6:00
By Appointment After 6:00
Sunday 12:00 – 5:00
3924 W Devon Ave #300
Lincolnwood, IL 60712
Weekdays 9:00 – 4:00